Additional Services

A follow-up visit carried out after the developer or contractor has completed remedial works. The purpose is to visually check whether previously identified defects have been addressed and to note any items that remain incomplete, poorly finished or requiring further attention. A short photographic update report can be provided confirming the status of original snagging items where visible and accessible.

Suitable for: New-build buyers who have had remedial works completed and want an independent follow-up check before closing off their snagging list.

Suitable where a homeowner has received comments, refusals or proposed remedies from their developer and would like practical advice on the response. This service involves reviewing the developer's written comments against the original snagging report and identifying which matters may require further clarification, further evidence or continued discussion. This is a desktop review only and does not include a further property inspection unless separately instructed.

Suitable for: New-build homeowners who are unsure whether a developer's response is reasonable or whether specific items should remain open.

Available where a client requires their inspection report more quickly than the standard turnaround time. This can be useful where a handover date, developer appointment, completion deadline or remedial works meeting is approaching. Availability will depend on inspection timing, property size and reporting requirements.

Suitable for: Clients who require a faster report turnaround due to handover, completion or developer deadlines.

Where feasible, a same-day report service may be available for smaller or less complex properties. This service is subject to availability and must be agreed before the inspection takes place. Larger properties, complex defects or enhanced technical reporting may require a longer reporting period.

Suitable for: Clients with urgent deadlines who need a report issued as quickly as possible following inspection.

Where a property includes a detached garage, external store, garden room or outbuilding, this can be included as an additional inspection item. The inspection will be visual and non-intrusive, covering readily accessible areas only. The report may include visible issues such as defective doors, poor finishes, water ingress, cracking, roof covering concerns, rainwater goods issues or incomplete works.

Suitable for: New-build buyers, homeowners or landlords with additional external structures requiring inspection.

Available where a client has identified a concern and would like initial practical comments before deciding whether a full inspection is required. The client provides clear photographs, videos where helpful, and a short description of the issue. Megan will review the information provided and offer practical observations and recommended next steps. This service is limited by the quality and extent of the information provided and does not replace an in-person inspection.

Suitable for: Homeowners or landlords who want initial guidance on a visible defect before booking a full inspection.

Where required, Mackay Property Surveying & Consultancy can prepare an additional written summary for issue to a developer or contractor. This may be useful where defects remain unresolved, where a client requires a concise summary of outstanding issues, or where further clarification is needed following a developer response. This service is based on the original inspection findings and does not include legal advice, dispute representation or expert witness services.

Suitable for: Clients who need a clear, professional written summary of outstanding issues following an inspection.

A call arranged after the inspection report has been issued. The call provides an opportunity to talk through the main findings, priority items, recommended next steps and any points the client may wish to raise with a developer, contractor, landlord or letting agent. A review call is included with Enhanced Technical Snagging Inspections and may be added to other services where required.

Suitable for: Clients who would like the report findings explained in more detail.

Suitable where a homeowner or landlord has concerns about the visible quality of recently completed building, repair or maintenance works. The inspection is visual and non-intrusive and may comment on apparent workmanship issues, incomplete works, visible defects and whether further specialist input may be required. This service does not include contract administration, legal advice, dispute resolution or expert witness reporting.

Suitable for: Homeowners or landlords concerned about the visible standard of recently completed works.

Where defects or maintenance issues have been identified, Mackay Property Surveying & Consultancy can prepare practical scope notes for minor remedial works. These notes can assist clients when discussing repairs with contractors by setting out the visible issue, the general area affected and the intended repair objective. This service does not replace a full specification, design service, structural design, statutory approval process or contractor quotation.

Suitable for: Landlords, homeowners or property investors who need clearer repair instructions before approaching contractors.